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ACDSee Upgrade Assurance guarantees you updates and all major upgrades for the duration of your subscription. Protect your purchase with a backup CD. Get a backup CD of your downloadable software mailed directly to you by clicking on the Request Now button in the acdID User Portal so we can fulfil your request. This feature is only available as an additional service to the purchase of a digital product and cannot be purchased as a stand alone product.

We also accept PayPal payments. Depending on the order, sales tax may be calculated and charged. Any sales tax charged will be indicated on the Summary page once your billing address have been entered during checkout. Contact Customer Care by email or by phone at to request an invoice. For credit card verification, you must enter the address exactly as it appears on your credit card statement.

There are many reasons for a failed bank card transaction. If you need assistance, contact Customer Care by email or by phone at Yes, you will receive reminder emails 5 days before it expires and be automatically renewed at the end of your period monthly or annual. The charge will be made on the same bank card you used for your original purchase. You will receive an Auto-Renew confirmation email upon successful renewal.

To cancel Auto-Renew on your subscription, please contact Customer Care by email or by phone at The ACD Systems store offers a day money back guarantee. If you purchased a subscription and want to cancel after 30 days of purchase date, no refund is made but auto-renew for subscription will be disabled.

To request a refund, please contact Customer Care by email or by phone at. Where do I download the file? You can download the file anywhere you like, just make sure that you remember the location where you saved it, and the name of the file. If you choose Desktop, this will be easier for you to install the product once you have completed the download. What will happen when I download? What happens after I download?

After the download has completed, you will need to go to the location that you saved the file at and double click on the new icon to start the installation. If your product has a license code, you can find this code in your Order Receipt email. You can also find this by signing in the acdID User Portal. First, make sure you have the correct license code. If it is still not working, please contact our Customer Care by email or by phone at If you know the filename, you can do a search on your computer for it.

You can also log in to your acdID account to access your Premium Support. Cookies are placed on your browser for your convenience, and the Commerce System used is cookie dependent.

When you place an order, information is written onto your hard drive. Most browsers accept cookies by default. No worries! Contact us using the method that is most convenient for you. ACDSee, Inc. Get free updates and workshops, exclusive offers, photography tips, and much more! Find the help you need by selecting the appropriate category below:.

Online Order Support. What is Upgrade Assurance? What is Backup CD? What payment methods do you accept? When will my bank card be charged? Your bank card will be charged immediately after your purchase has been placed. How will the charge appear on my bank statement?

Do I have to pay sales tax? How can I get a copy of my invoice? Can I order by Phone? Please call us at and we would be happy to help. What address should I enter on the Billing page? Should I put spaces or dashes in the bank card number? Your card number should be entered in as a continuous string of numbers. Why are you not accepting my bank card? How do I start a new order?

Will my subscription be automatically renewed? How can I cancel my Auto-Renew? What is your Refund Policy? How do I request a refund? To request a refund, please contact Customer Care by email or by phone at Download Support. How do I download? How do I re-install software I purchased as a download? How do I get my license codes for my purchase? My license code is not working?

How do I re-download software that I have already purchased? I have finished downloading, where do I find it? How can I get technical support for my product? Why do I need to accept cookies?

How do I set up my browser to accept cookies? What is your privacy policy? View our privacy policy. Looking for something else? Chat with us.

Looking for Canvas? Product support for Canvas software is available. Corporate Offices. Go to Top.

ACDSee Free Trials | Try ACDSee Software for FREE.Digital Asset Management & Photo Editing Software

Alec Watson takes you on a visual tour of features that improve your photography, your workflow, and your asset management. Customize your text, including its path.

Write on a curve or follow a shape. Create digital photographic ads and inserts. You can now use Refine Selection to shift or soften edges which can maximize the effect of tools like Smart Erase. An improved process for renaming multiple images in response to customer feedback. The options are almost endless. New panes enhance your editing process. Create and categorize a library of presets. Take snapshots and view your full edit history.

Relaunched with a huge capability expansion, our Batch Resize tool lets you resize multiple images to any dimension, following pixels or percentages, along either edge, or as a print size. Add watermarks with more accuracy — particularly beneficial for applying watermarks to a batch of images.

Improved crop tool with relative positioning functionality allows you to crop multiple images in seconds. ACDSee has unrivalled file management capabilities. Finding, sorting, moving, organizing, and sharing—everything you need for complete mastery over your photography workflow is right here, at your fingertips.

No uploading or importing your images. Add ratings, hierarchical keywords, tags, categories, location data and customizable color labels. With our layered editor, you can achieve complex adjustments and effects and go back to tweak them at any time. Find out more about parametric photo manipulation. This year, new panes streamline your process for applying Presets, taking Snapshots, and viewing your Histogram and Develop History.

Are you an ACDSee beginner or expert? Either way, check out our Video Tutorial Resource Center for tips, tricks and tutorials! Stay informed. We have something for everyone who is interested in digital photography and photo editing. Want to learn more about ACDSee in a live, interactive setting? Sign up for the next workshop! This patented technology in ACDSee Photo Studio makes it possible to adjust lighting in specific areas in images without affecting others.

You can simultaneously lighten areas that are too dark, and darken areas that are too bright. If the foreground subject is backlit, you can easily lighten that subject up without blowing out the background. Simply scan the QR code on your screen with your phone to easily sync with your computer. Find the help you need as you work with our new context sensitive online help. Press F1 while performing any function in ACDSee to be taken to the relevant online help page, allowing you to find the answers you need, quickly.

How does it compare to our competitors? Login to your acdID account to view exclusive upgrade pricing. Why Upgrade? To activate your software, to validate your subscriptions, or to access online services, you will need a valid email address and an internet connection. Online Help User Guide. Get free updates and workshops, exclusive offers, photography tips, and much more! Digital Asset Management. Develop Mode. Layered Editing.

RAW Editing. Facial Recognition. Repair Tools. Color Tools. Focus Stacking. HDR Image Creation. Our Fastest Version Yet. Introducing Color Wheels Get enhanced control over color manipulation. Lift precise colors to enhance your images, make your skies bluer and your reflections vivid. Refine your color selection and saturation for edits with a new level of precision. Learn from Professional Photographer Alec Watson Alec Watson takes you on a visual tour of features that improve your photography, your workflow, and your asset management.

Text on a path and text in a frame Customize your text, including its path. Refine Selection You can now use Refine Selection to shift or soften edges which can maximize the effect of tools like Smart Erase. Tone Wheels User-friendly tone wheels make split-toning highlights, midtones, and shadows easy.

Improved Quick Search New toggle options for Quick Search makes finding images in large databases much faster. Improved Watermark Add watermarks with more accuracy — particularly beneficial for applying watermarks to a batch of images.

Improved Crop Improved crop tool with relative positioning functionality allows you to crop multiple images in seconds. The software will immediately learn which names to put to which faces, and even will suggest possible matches.

Easily control the queue of images to be scanned for faces. Save hours of tedious manual skimming by searching photos by unnamed, auto-named, and suggested names.

Keep photos distinguished by client, family member, or person of interest, then embed face data in your photos for safe keeping. Import face data from Lightroom and Picasa and save the effort of renaming everyone in your images. Customizable Keyboard Shortcuts.

Batch File Processing. Duplicate Finder. Multiple Image Baskets. Layered Editing With our layered editor, you can achieve complex adjustments and effects and go back to tweak them at any time. Text Tool. Layer Masks. Adjustment Layers. Blended Clone Tool. Smart Erase. Color Correction. Pixel Targeting. Skin Tune. Get the most out of your images by developing them through ACDSee and utilizing non-destructive tools and effects.

Comprehensive Online Support. System Requirements To activate your software, to validate your subscriptions, or to access online services, you will need a valid email address and an internet connection. RAW Update 1. Go to Top.