Or an experienced tax filer, TurboTax can help you organize your tax information and deftly guide you through the process of completing your federal and state tax returns. Intuit aggressively marketed another version, the TurboTax Free Edition, as “free,” but it’s only free for taxpayers with “simple” returns as defined by Intuit, according to the announcement. Users without a simple return must upgrade to a paid version of the tax service; however, these individuals may have been eligible for the IRS Free File Program. Although TurboTax remains the dominant player in the e-filing software market, competitors such as TaxSlayer are gaining ground. Between 2011 and 2015 alone, Intuit spent roughly $13M lobbying the federal government to fight proposed simplifications to the American tax system.

Intuit announced that they would take counter action, announcing that the FTC’s arguments are “not credible” and claimed that their free tax filing service is available to all tax filers. Intuit, the owner of TurboTax, spent more than $11 million on federal lobbying between 2008 and 2012. Intuit “opposes IRS government tax preparation”, particularly allowing taxpayers to file pre-filled returns for free, in a system similar to the established ReadyReturn service in California. The company also lobbied on bills in 2007 and 2011 that would have barred the Treasury Department, which includes the IRS, from initiating return-free filing.

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It’s especially valuable for self-employed filers who use QuickBooks integration. This date isn’t firm yet, but the IRS and its Free File Alliance partners usually offer their no-cost online tax preparation and electronic filing program Free File around the middle of January.

I found it impossible to report the issue through the app itself. And there was nowhere that explains what to do if the user experiences a problem with the app itself. The only help options built-in are for live tax advice or searching FAQ/forums. • You could get your refund up to 5 days early when you file with TurboTax and deposit your refund into a Credit Karma Money™ checking account. https://turbo-tax.org/ 5-Day early program may change or discontinue at any time. The current section of the workflow (Deductions & Credits) is underlined in the navigation bar, giving the user a visual indicator of how many more steps there are left in the federal tax return process. Both the desktop app and the mobile app make it easy to input information and upload tax documents through TurboTax.

How TurboTax Used Design and Emotion to Solve a Boring Problem and Dominate an $11B Industry

All filers get access to Xpert Assist for free until April 7. Here’s a look at the various ways you can find answers and get guidance when filing your return with TurboTax. The Deluxe, Premier and Self-Employed packages integrate ItsDeductible, turbotax change product a feature — and standalone mobile app — that’s helpful for quickly finding the deduction value of donated clothes, household items and other objects. Deluxe version plus investment reporting and rental income (Schedules D and E, and K-1s).

We believe everyone should be able to make financial decisions with confidence. Although Intuit spent much of the period from 2013 onward flexing its political muscle, the company also made significant improvements to TurboTax as a product during this period. Mirroring broader trends in digital, Intuit began making the TurboTax experience more personal.

TurboTax products, compared

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If you follow the directions provided and enter the numbers on your income forms correctly, you should end up with accurate taxes just as if you went to a more expensive professional tax preparer. Despite making a couple of potentially serious missteps in recent years, TurboTax remains a popular product and a household name—no easy feat for a SaaS product.